CRISIS INTERVENTION-EMERGENCY SERVICES


    Southern Hills Crisis Intervention/Emergency Services handles mental health emergencies within the Southern Hills catchment area 24 hours a day via a toll free phone number: 1-800-883-4020 or 812-482-4020. Southern Hills trained emergency staff are available to assess individuals’ needs for emergency mental health care and to refer them to appropriate services which could include inpatient admission or an outpatient appointment.

The Crisis Intervention/Emergency Services operates 365 days a year, 24 hours a day and provides both telephone and face-to-face mental health crisis intervention and assessment to residents of Crawford, Dubois, Orange, Perry, and Spencer Counties. The emergency phone number is publicized throughout the five-county area. Emergencies occurring during regular business hours will be handled through the local county office in English, Jasper, Paoli, Tell City, or Rockport. Calls after regular business hours will be referred to the emergency answering service which refers all calls to a trained Southern Hills therapist.

Anyone requesting emergency services will be contacted by a Southern Hills therapist on a priority basis. Emergency contacts consist of a screening to determine the type of emergency the individual is having. Staff will meet with the individual or return their phone call and may attempt to gather additional information from family members and others.

Crisis Intervention/Emergency Services aim to provide a quick response to persons experiencing a mental health crisis, to determine the most appropriate response, and to make an appropriate treatment plan in order to reduce the individual’s psychiatric concerns.

Any person asking for emergency mental health services from Southern Hills receives a mental health screening and recommendations for services are determined. Any major medical problems will be screened initially and referred immediately for emergency care as appropriate. When another hospital requests an admission to Jasper Memorial Hospital’s Behavioral Health Unit, a Southern Hills physician will be contacted. Such a transfer will only be considered for individuals who are medically stable and in need of inpatient emergency psychiatric services.