Individuals
sometimes develop personal and family problems which could affect their job
performance and these issues can usually be resolved before job performance or
health is seriously affected. However, in some cases, individuals will need to
utilize additional professional resources to work through their problems. For
these reasons, Southern Hills has developed the Employee Assistance Program (EAP),
a work-site based program designed to assist organizations in addressing
productivity issues and identifying and resolving personal concerns that may
affect job performance.
The goal of the EAP is to assist Southern Hills Counseling Center and other
organizations retain valued, though troubled, employees by assisting them in
resolving their problems and reducing the organization’s losses due to these
troubled employees.
Southern Hills has developed Employee Assistance services for its own employees
and family members as well as for other organizations in southwestern Indiana.
Individuals covered by the Employee Assistance Program may seek services at any
of Southern Hills’ five county offices or from the Center’s network of
affiliates that provide services for employees in any location where services
are needed.
The EAP is composed of several components which address organizational
productivity issues and employee personal concerns:
a) Consultation, training, and assistance to organizational leaders seeking to
manage the troubled employee, enhance the work environment, improve employee job
performance, and promote EAP services to their family members;
b) Confidential and timely problem identification and assessment services for
employees;
c) Consultation to supervisors and union stewards in the use of constructive
confrontation, motivation, or intervention with employees to address issues that
affect job performance;
d) Referral of employees for diagnosis and treatment;
e) Consultation to organizations to establish and maintain effective relations
with the EAP and other service providers;
f) Consultation to organizations to encourage availability of employee access to
health benefits covering a wide variety of problems including alcoholism, drug
abuse, and mental and emotional disorders; and
g) Identification of the effects of EAP services on the work organization and
individual job performance.